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Check Your Order Status
Click here to check the status of your order online.
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Change Password / Recover Lost Password
Click here to change your password.
Click here to recover lost password
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Our Guarantee
We want you to be pleased with your
purchase. If for any reason you're not satisfied with your product,
simply return it for a prompt and courteous exchange, credit, or
refund of the merchandise purchase price.
Sorry, personalized items may not be
returned unless defective.
Products are subject to price change
and availability. Not responsible for typographical or system
errors.
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Privacy & Security
Our postal address is;
Back In The Saddle
2 BITS Trail
P.O. Box 3336
Chelmsford, MA 01824-0936
We can be reached via e-mail at help@backinthesaddle.com
Or you can reach us by telephone at 1-800-865-2478
Credit card numbers and customer information DOES NOT reside on our Web Server,
but is transmitted securely using 128 bit encryption to our OFFLINE fulfillment system.
For each visitor to our Web page, our Web server automatically recognizes only the consumer's
domain name, but not the e-mail address (where possible).
We collect the e-mail addresses of those who communicate with us via e-mail, information
on what pages and sites consumers access or visit, user-specific information on
what pages and sites consumers access or visit and information volunteered by the
consumer, such as survey information and/or site registrations.
The information we collect is used to improve the content of our Web page, used to notify
consumers about updates to our Web site and is used to contact consumers for marketing purposes.
If you do not want to receive e-mail from us in the future, please let us know by sending
email to us at the above address or calling us at the above telephone
number or writing to us at the above address and telling us that you do
not want to receive e-mail from our company.
If you supply us with your postal address on-line you may receive periodic mailings from
us with information on new products and services or upcoming events. If
you do not wish to receive such mailings, please let us know by sending
email to us at the above address or calling us at the above telephone
number or writing to us at the above address. Also you may receive mailings
from other reputable companies. You can, however, have your name put on
our do-not-share list by sending email to us at the above address or calling
us at the above telephone number or writing to us at the above address.
Please provide us with your exact name and address. We will be sure your name is removed
from the list we share with other organizations.
Persons who supply us with their telephone numbers on-line may receive telephone contact
from us with information regarding orders they have placed on-line. Please
provide us with your correct phone number. We will be sure your name is
removed from the list we share with other organizations.
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Order Options
The Following options are available to you when placing your order with the Back In The Saddle...
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Finding Your Size
To assure proper fit when ordering, simply measure around your chest, keeping the tape
under the arms and straight across the shoulder blades. For waist sizes, measure around the belt line.
Find Your Size
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Regular Sizes are designed to fit the average
frame and proportions.
Women's size's are
proportioned to fit full-figured women.
If you are
between sizes, order the larger size.
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REGULAR SIZES
(All measurements are in inches.) |
| SIZE |
S
(6-8) |
M
(10-12) |
L
(14-16) |
XL
(18) |
| BUST |
34-35 |
36-37 1/2 |
39-40 1/2 |
42 1/2 |
| WAIST |
26-27 |
28-30 |
31-33 |
35 |
| HIPS |
36-37 1/2 |
38-40 |
41-43 |
45 |
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WOMEN'S SIZES |
1X
(16W-18W) |
2X
(20W-22W) |
3X
(24W-26W) |
| 42-44 |
46-48 |
50-52 |
| 34-36 |
38-40 |
42-44 |
| 44-46 |
48-50 |
52-54 |
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| T-Shirts & Sweatshirts
|
S |
M |
L |
XL |
XXL |
| CHEST |
34-36 |
38-40 |
42-44 |
46-48 |
50-52 |
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Tailored for Creature Comfort!
Back In The Saddle is committed to quality, comfort, and aesthetic value, combined with 100% customer satisfaction.
Properly cared for, your Back In The Saddle garment will retain it's vivid color
and comfortable fit wash after wash. Consult the garment label for care instructions.
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| Shipping Info
Shipping & Handling
Oversized items may require an additional shipping charge. For those items, the dollar amount to be added to the standard shipping charge is shown in
item description.
Standard
Delivery
- Please allow 5-9 business days for delivery of in-stock merchandise. Items
ordered together are not necessarily shipped in the same package. For quicker
delivery, use our affordable Rush Service, 2-day Express Delivery or Next
Day Service.
| If
your order totals... |
You
pay... |
| Up
to $15.00 |
$5.95 |
| $15.01
- $25.00 |
$6.95 |
| $25.01
- $50.00 |
$7.95 |
| $50.01
- $75.00 |
$9.95 |
| $75.01
- $100.00 |
$11.95 |
| $100.01
- $150.00 |
$13.95 |
| $150.01
- $200.00 |
$15.95 |
| $200.01
- $300.00 |
$17.95 |
| Over
$300.00 |
$18.95 |
|
Express
Delivery Charges |
| Rush Service |
Add $4.95 |
| 2-Day
Express |
Add $12.95 |
| Next Day Express |
Add $29.95 |
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Additional Ship
To Address |
|
Add $4.95 per
address |
Rush Service
- For in-stock merchandise ordered by 2 PM Eastern Time by phone or Internet,
add $4.95 to Standard Shipping/Insurance charges.
(Not available where "Express Delivery not available" is in item description.)
- Eastern and Central Time Zones: allow 3-4 business days for delivery.
- Mountain and Pacific Time Zones: allow 5-7 business days for delivery.
2-Day Express Delivery
- For in-stock merchandise ordered by 2 PM Eastern Time by phone or Internet,
add $14.95 for 2-Day Express to Standard Shipping/Insurance
charges. (Not available for APO, FPO or P.O. Box addresses or on some items as
indicated in item description.)
Next Day Service
- For in-stock merchandise ordered by 2 PM Eastern Time by phone or Internet,
add $29.95 for Next Day Service to Standard Shipping/Insurance
charges. (Not available for APO, FPO or P.O. Box addresses or on some items as
indicated in item description.)
Back In The Saddle Express Delivery Timetable
For in-stock items ordered by 2PM Eastern Time |
| Ordered |
Next Day
Service Delivered |
2-Day
Service Delivered |
| Mon |
Tue |
Wed |
| Tue |
Wed |
Thu |
| Wed |
Thu |
Fri |
| Thu |
Fri |
Mon |
| Fri |
Mon |
Tue |
| Sat |
Tue |
Wed |
| Sun |
Tue |
Wed |
| Add
1 day for holidays. |
Alaska, Hawaii &
Puerto Rico Orders
- We require additional charges for both oversized and freight
items. Please call for details. 1-800-865-2478
Canada Orders
- Please include recipient's complete address and postal code plus
daytime telephone number. To determine the Shipping Charge, multiply by four the standard U.S. shipping charge. Please allow 3—4 weeks for delivery. You may use our toll-free number (1-800-865-2478), fax number
(1-800-866-3235) and website from Canada.
International Orders
- Sorry, we can only ship to the U.S., U.S. Territories and
Canada.
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Returns Policy
To exchange or
return your purchase, complete the back of your packing invoice, and return
it with the merchandise. For your protection, return your package insured
by UPS, or U.S. MAIL.
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Contact Back In The Saddle
Our Customer Service
Department is on call 24 hours a day, 7 days a week to help
you with your order, and answer your questions. You can contact our Customer
Service Department in two ways;
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